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June365 FAQ — Your Questions, Answered

Whether you're setting up your account for the first time, trying to figure out how to cash out via GCash, or wondering how the VIP Club works — this page has the answer. Browse by category or search for what you need.

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June365 FAQ — fast answers so you can get back to betting on the sports you follow.

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Account & Login

Go to the Register page and fill in your full name, email address, Philippine mobile number, date of birth, and a password. The whole process takes under three minutes. You'll receive a verification email or SMS code to confirm your details — enter it and your account is immediately active. No waiting period, no manual approval. Registration is completely free and no deposit is required to sign up.

No. June365 operates a strict one-account-per-person policy. Creating multiple accounts — whether using different email addresses, phone numbers, or payment methods — is a violation of the Terms and Conditions and will result in all associated accounts being suspended and any balances forfeited. If you've lost access to your account, contact support to recover it instead of creating a new one.

Click "Forgot password?" on the Login page. Enter the email address or mobile number you used to register with June365 and a reset link or OTP will be sent within a few minutes. Check your spam folder if it doesn't arrive in your inbox. If you don't recognise which email you registered with, search your inbox for any previous emails from June365 — the sender address will confirm it. Still stuck? Contact support via live chat or email at support@june365.click.

June365 accepts standard Philippine government-issued IDs for KYC:
  • SSS card, UMID, or PhilSys National ID
  • Driver's licence (LTO)
  • Philippine Passport
  • Voter's ID (COMELEC)
  • PRC Professional ID
You'll also need a proof of address — a utility bill, bank statement, or barangay certificate issued within the last 90 days. You don't need to submit these immediately at registration, but they're required before your first withdrawal above the applicable threshold.

Contact June365 support directly via live chat or email at support@june365.click to request a change to your registered email or mobile number. For security reasons, this cannot be done through the self-service account settings — it requires identity verification by the support team to prevent unauthorised changes.

June365 is fully accessible via any mobile browser — no app download required. The platform is optimised for smartphones, including all deposit and withdrawal features via GCash and Maya, live in-play betting, and account management. Most Filipino members access June365 directly through Chrome or Safari on their phone. If a dedicated app becomes available, it will be announced on the June365 platform.

Contact June365 support via live chat or support@june365.click to request account closure. Before closing, any remaining balance will be returned to your registered payment method. If you're closing because of concerns about your gambling, consider using the self-exclusion tool first — it keeps your account data intact in case you wish to return in the future, rather than permanently deleting everything.

Yes. All data transmitted to and from June365 is encrypted via SSL. Passwords are stored hashed and salted — June365 staff cannot see your password. Your personal information is handled in accordance with the Privacy Policy. June365 does not sell or share your personal data with third parties for marketing purposes without your consent.
Deposits & Withdrawals

June365 supports the following Philippine payment methods:
  • E-wallets: GCash, Maya, GrabPay, Coins.ph
  • Bank transfers: InstaPay, PESONet, BDO, BPI, UnionBank online banking
  • Cards: Visa and Mastercard (debit and credit)
All transactions are processed in Philippine pesos (₱). No foreign currency conversion is applied.

The minimum deposit on June365 is ₱100. This applies to all payment methods including GCash and Maya. There is no maximum deposit limit imposed by June365, although individual payment providers may have their own transaction limits (e.g. GCash has a ₱100,000 single-transaction cap). Deposits are credited to your June365 wallet instantly in most cases.

GCash withdrawals from June365 are typically processed within two hours of your request being submitted. Processing times may be slightly longer during peak periods or on public holidays. The minimum withdrawal is ₱200. June365 does not charge fees on withdrawals — any fees are those of your payment provider. Withdrawals must be made to the same payment method used for your most recent deposit.

Common reasons for a rejected withdrawal on June365:
  • KYC verification is incomplete — your identity documents haven't been submitted or approved yet
  • The withdrawal amount includes bonus funds with unmet wagering requirements
  • The payment account you're withdrawing to is not registered in your own name
  • Your account has an active cool-off period or self-exclusion restriction
  • The minimum withdrawal amount of ₱200 has not been met
If none of these apply, contact support at support@june365.click with your withdrawal request reference number.

June365 does not charge any fees for deposits or withdrawals. However, your payment provider (GCash, Maya, your bank) may apply their own transaction fees, particularly for InstaPay and PESONet transfers. These are outside June365's control. Check your e-wallet or banking app for any applicable fees before initiating a transaction.

No. June365 requires that all payment accounts — whether GCash, Maya, bank account, or card — must be registered in your own name and match the name on your June365 account. Deposits or withdrawals from accounts belonging to another person, even a family member, are not permitted and may result in the transaction being declined or your June365 account being flagged for review.

Wait 15 minutes — most deposits are instant but occasional processing delays do occur. If it hasn't appeared after 15 minutes, check your GCash or Maya transaction history to confirm the payment was actually deducted from your e-wallet. If it was deducted but still hasn't appeared in your June365 wallet, contact support at support@june365.click with a screenshot of the transaction from your payment app. Include the transaction reference number for faster resolution.
Sports Betting

June365 covers all the major sports Filipino bettors follow:
  • Basketball: PBA (all three conferences), NBA, FIBA tournaments
  • Football: Premier League, La Liga, Bundesliga, Serie A, Champions League, AFC Cup
  • Esports: MPL Philippines (Mobile Legends), ONE Esports, Valorant Champions Tour, Dota 2 Majors
  • MMA: UFC, ONE Championship, Bellator
  • Boxing: Major world title fights including events with Filipino champions
  • Volleyball, tennis, baseball, and more — additional markets added regularly
Visit Sports Betting to see all currently available markets.

Yes — live in-play betting is one of June365's core features. You can bet on PBA games, Premier League matches, UFC bouts, and MPL esports events as they're happening. Odds update in real time. Some markets may be suspended briefly during key moments in a match (e.g., a PBA free throw attempt or a UFC knockdown) — this is normal and the market reopens quickly. In-play is available on desktop and mobile.

The minimum bet on most June365 markets is ₱20. Some markets, particularly live in-play or exotic bet types, may have slightly higher minimums. Maximum bet limits vary by market and event — higher-tier VIP members generally have access to increased maximum bet limits. If you encounter a limit that doesn't meet your needs, contact support to discuss your account.

If a match is postponed and rescheduled within 48 hours, bets typically remain valid for the rescheduled fixture. If the match is postponed beyond 48 hours or cancelled entirely, all bets on that event are voided and stakes are returned to your June365 wallet. Specific rules for each sport are detailed in the Terms and Conditions. For esports, cancelled tournament matches follow tournament-specific void rules.

Yes — June365 supports accumulator (parlay) bets across most sports. You can combine multiple selections from different matches or events into a single bet slip to multiply your potential returns. The minimum number of selections for an accumulator is typically two. Rules on combining certain bet types or selections from the same match apply — the bet builder will notify you if a combination isn't permitted.

Winnings are calculated at the odds shown at the time you placed your bet. They are credited to your June365 wallet automatically once the event is settled — usually within minutes of the final result being confirmed. For in-play bets, settlement happens as soon as the specific market concludes (e.g., next goal, next round winner). You can review all settled bets and payouts in the Betting History section of your account.

Cash out is available on selected markets on June365. Where available, the cash-out option will appear on your open bets during the event. The cash-out value offered reflects the current probability of your selection winning — it may be higher or lower than your original stake. Cash out availability can be suspended during certain periods of a match, particularly during live in-play events.

If your internet connection drops after you've submitted a bet and received an acceptance confirmation, the bet is valid — it doesn't matter what happens on your device afterwards. If you lose connection before receiving confirmation, the bet may not have been placed. Log back in and check your Bet History and wallet balance. If you're unsure, contact June365 support with the approximate time of the bet attempt and the event details.
Bonuses & Promotions

The welcome bonus at June365 is applied automatically to your first qualifying deposit — no code needed, no separate claim form. After you register and make your first deposit above the qualifying threshold, the bonus is added to your account automatically. The qualifying deposit amount and all wagering requirements are displayed clearly in the Bonus Centre within your account before you confirm the deposit.

Wagering requirements (also called rollover or turnover) specify how many times you need to bet the bonus amount before it can be withdrawn. For example, a 5x wagering requirement on a ₱500 bonus means you need to place ₱2,500 worth of qualifying bets before the bonus converts to withdrawable cash. Qualifying bets are typically bets on sports markets at odds of 1.50 or higher. Your progress towards clearing a wagering requirement is shown in the Bonus Centre of your June365 account.

You can withdraw your real money balance at any time, even if you have an active bonus. However, if your account balance falls below the bonus amount as a result of the withdrawal, the active bonus may be forfeited. To keep your bonus, maintain a real money balance above the bonus amount until the wagering requirements are met. Full details are in the bonus terms shown at the time of claiming.

Yes — when a friend you referred to June365 registers using your referral link and meets the qualifying conditions (typically making their first deposit), the referral reward is credited to your June365 wallet automatically. The amount and qualifying conditions for each referral reward are shown on the Refer a Friend page. Referral rewards are credited in Philippine pesos and have no wagering requirement unless otherwise stated.

Expiry periods vary by bonus type. The welcome bonus typically has a 30-day wagering window from the date of the deposit. Reload bonuses and free bet credits may have shorter windows. The expiry date and any remaining time are displayed in the Bonus Centre of your logged-in June365 account. Expired bonuses cannot be reactivated — if a bonus expires before you've met the wagering requirement, both the bonus and any winnings derived from it are removed.

Possible reasons why no bonuses are showing in your June365 Bonus Centre:
  • The welcome bonus has already been claimed (it's available once per account)
  • Your account has opted out of promotional communications — check your account notification settings
  • You have a self-exclusion or cool-off period active (promotions are paused for responsible gaming reasons)
  • Current promotions are targeted at specific member segments you may not currently qualify for
Contact June365 support if you believe you should have access to a specific promotion.

Bets placed using bonus funds generally do not contribute to VIP Club point accumulation on June365. VIP points are earned on bets made using your real money balance. Winnings from bonus bets that have been converted to real money (i.e., after wagering requirements are met) do qualify for VIP points when wagered as real money. Check the VIP Club page for full point-earning rules.
VIP Club

The June365 VIP Club automatically awards points for every qualifying real-money bet you settle on the platform. Points accumulate in your account and move you up through five tiers: Bronze → Silver → Gold → Platinum → Diamond. Each tier unlocks additional benefits including higher cashback percentages, faster withdrawal processing, increased bet limits, and access to exclusive promotions. You start accumulating points from your very first settled bet — no separate application needed. See the full breakdown on the VIP Club page.

VIP points earned on June365 have a rolling 12-month validity period from the date they were earned. Points that go unused for 12 consecutive months are removed. Your VIP tier status is reviewed quarterly — if your point accumulation drops below the threshold for your current tier, your tier may be adjusted at the next review. The VIP Club dashboard in your account shows your current points balance, tier status, and next review date.

Your VIP tier and accumulated points are preserved during a cool-off period or self-exclusion on June365. You will not lose your tier status or points as a result of using responsible gaming tools. When the cool-off period ends and you resume betting, your account continues from the tier and points balance it was at when you activated the break. This is June365's commitment — using responsible gaming tools should never penalise you.

VIP cashback on June365 is calculated weekly based on your net losses during the qualifying period. The cashback percentage depends on your current VIP tier. Rewards are made available in your Bonus Centre every Monday for the previous week's activity. Log in and navigate to the Bonus Centre to claim — unclaimed cashback rewards typically expire after seven days. Higher-tier members may have cashback credited automatically without a manual claim step.

Yes — VIP points are earned on all qualifying real-money bets settled on June365, including esports and MMA markets. The points-per-peso rate may vary slightly between bet types and markets — the VIP Club page details the exact earning rates per category. There is no minimum odds requirement for VIP point accumulation on standard pre-match bets, though in-play cash-out bets may earn at a different rate.
Responsible Gaming

June365 provides six responsible gaming tools available to every member at no cost:
  • Deposit limits — set daily, weekly, or monthly deposit caps
  • Session time reminders — on-screen alerts after a set time in a single session
  • Cool-off periods — a defined break from betting (24 hours to 6 weeks)
  • Self-exclusion — longer-term account restriction (6 months to permanent)
  • Reality check statements — a summary of your betting activity over any period
  • Dedicated support line — 24/7 access to the responsible gaming team
Full details on each tool are on the Responsible Gaming page.

Log in to your June365 account and navigate to the Responsible Gaming section in your account dashboard. From there, select Deposit Limits and set your preferred daily, weekly, or monthly cap. Reducing a limit takes effect immediately. Increasing a limit is subject to a mandatory 24-hour cooling period before the change activates — this is intentional and cannot be bypassed. The minimum deposit limit you can set is ₱100.

No — once a cool-off period is activated on June365, it cannot be shortened or cancelled. This is by design. The purpose of a cool-off is to create a genuine break from betting activity, and allowing it to be reversed on request would undermine its effectiveness. During a cool-off, you can still view your account and request a withdrawal of any remaining balance. You just cannot place bets or make deposits.

Contact the June365 responsible gaming team via live chat or email at support@june365.click (subject: "Responsible Gaming Request — Self-Exclusion"). You can choose a period of 6 months, 1 year, 3 years, or permanent exclusion. Once activated, self-exclusion cannot be shortened for the full duration. Withdrawals of any remaining balance can be requested at any time during the exclusion period. Your VIP status and points are preserved throughout.

No. Using any responsible gaming tool on June365 — including deposit limits, cool-off periods, and self-exclusion — will never result in you being penalised, downgraded in VIP tier, or made ineligible for bonuses. Your account is treated the same way regardless of your responsible gaming choices. June365 is also committed to not sending promotional offers to members who have an active cool-off or self-exclusion in place.
Still Need Help?

Other Ways to Get Support from June365

The FAQ covers the most common questions, but if you can't find what you need here, the June365 support team is available around the clock.

Live Chat

Open a chat with a June365 support agent directly from your logged-in account. Typical response time under five minutes, 24/7.

Email Support

Send a detailed query to support@june365.click. Responses within a few hours for non-urgent matters, faster for account access issues.

Terms & Conditions

For detailed rules on bets, bonuses, payments, and account management, the T&Cs are the definitive reference.

Responsible Gaming

Need to set limits, take a break, or talk to someone about your betting? The Responsible Gaming page explains every tool available.

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June365 serves Filipino bettors from Binondo to Bonifacio Global City with clear, straightforward answers to every platform question.

About This FAQ

Why We Built This Page and How to Use It

The June365 FAQ was put together based on the real questions Filipino members ask the support team most often — not a generic list of hypothetical questions that nobody actually types. Every answer is written to reflect how things actually work on the platform, using plain language that doesn't require you to read the full Terms and Conditions to understand the answer.

We update the FAQ whenever a platform change affects an answer. If you find information here that seems out of date or doesn't match your experience, please let the support team know — it helps us keep this resource accurate for all kabayan members.

The fastest way to find what you need on this page is to use the search bar at the top — type a keyword like "GCash", "withdrawal", "VIP", or "bonus" and the page filters to matching questions instantly. If you want to browse by topic, use the category tabs below the search bar or the table of contents on the left (desktop).

Can't find your answer here? Email support@june365.click or use live chat from your June365 account. The support team is available 24 hours a day, seven days a week, including public holidays in the Philippines.

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From Makati to Mindanao — June365 members across the country count on fast answers and reliable support every day.

Platform Transparency

No Hidden Rules — June365 Keeps It Straight

One thing Filipino bettors consistently tell us is that they want a sportsbook that's upfront — where the rules on bonuses, withdrawals, and account management are written clearly and not buried in fine print. That's what this FAQ is part of.

If there's a wagering requirement on a bonus, we tell you what it is before you claim it. If a withdrawal is going to take a couple of hours, we say so. If you can't shorten a cool-off period once it starts, the FAQ says that clearly rather than letting you find out the hard way. Clear expectations mean fewer frustrating surprises for our members.

June365 operates with a straightforward approach to platform transparency because we think that's how trust gets built with Filipino members over the long term — not through overpromising, but through consistently delivering on what we say. This FAQ is part of that commitment.

About June365 Full T&Cs
Ready to Start?

Join June365 Free and Bet on the Sports You Follow

You've got the answers — now get started. Create a free June365 account in under three minutes, deposit from ₱100 via GCash or Maya, and get access to live markets on PBA, Premier League, MPL esports, UFC, and more. VIP Club points start accumulating from your very first settled bet.

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